Privacy Policy | OneDezer Global

01 Introduction

Welcome to OneDezer Global. We value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit our website or use our EV-as-a-Service (EVaaS) platform.

02 Information We Collect

Personal Details: Name, email address, phone number, and city.
Rider Verification Data: Aadhaar, PAN, Driving License details (collected only as per applicable laws and solely for verification purposes).
Technical Data: IP address, browser type, device information, and usage behavior through cookies and analytics tools.

03 Payment Security

Payments related to vehicle rentals, subscriptions, or security deposits are processed through trusted third-party payment gateways (such as Razorpay or PayU).

OneDezer Global does not store credit/debit card numbers or banking credentials.
All payment transactions are secured using SSL encryption.
Payment data is handled in compliance with PCI-DSS standards by the respective providers.

04 How We Use Your Data

We use collected information to onboard riders, verify identities, manage user accounts, deliver EV services, process payments, improve platform performance, and send service-related notifications via SMS, Email, or WhatsApp.

05 Cookies & Tracking Technologies

We use cookies and similar technologies to enhance user experience, analyze website traffic, and optimize our services. You may disable cookies through your browser settings, however, some features of the website may not function properly.

06 Data Retention

We retain personal data only for as long as necessary to fulfill business, legal, and regulatory requirements. Once the purpose is completed, data is securely deleted or anonymized.

07 User Rights

You have the right to access, update, correct, or request deletion of your personal data. Requests can be made by contacting us through the details provided below.

08 Third-Party Disclosure

We do not sell or rent your personal data. Information is shared only with trusted partners such as payment gateways, insurers, or verification agencies strictly for service fulfillment.

09 Policy Updates & Governing Law

OneDezer Global reserves the right to modify this Privacy Policy at any time. This policy shall be governed and interpreted in accordance with the laws of India.

Questions or Concerns?

For any privacy-related queries or data requests, please contact:

legal@onedezer.com